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Hi-Country Shipping Policy
Ordering Information
Online - Credit cards can be submitted securely and safely through our Verified Secure Server.
By Phone - To place an order or to request a catalog, call us Toll Free at 1-800-433-3916. Our customer service hours are from 8:00 am to 4:00 pm (MST).
By Mail - Mail your order to: Hi-Country Snack Foods, Inc., P.O. Box 159, Lincoln, MT 59639.
By Fax - Fax your orders to (406) 362-4275.

We accept VISA, MasterCard, Discover and American Express. Financial information (Credit Card Numbers) collected on this site are solely used for the fulfillment of customer's order. We do not store these numbers on the website, nor do we keep this information in our business ordering system or on-site at our facility.

Orders are shipped via best method with USPS Priority Mail being our preferred carrier. Orders will ship within 2 working days (generally the next business day). Allow 3 to 5 working days for delivery, depending on your location. Shipping charges are as follows and can be calculated for your order at anytime. Your order ships directly from Lincoln, Montana.

Standard Shipping Rates To United States and APO/FPO addresses:
Amount per Address...Add:
$0 - $24.99 = $8.95 
$25 - $74.99 = $9.95
$75 - $149.99 = $13.95 
$150 - $199.99 = $17.95 
$200 and over = $25.95
Overnight Service Not Available.

Standard Shipping Rates To Canada:
Amount per Address...Add:
$0 - $24.99 = $32.95 
$25 - $74.99 = $39.95
$75 - $149.99 = $52.95 
$150 - $199.99 = $75.95 
$200 and over = $95.95
Overnight Service Not Available.

Customer Service Hours
Hi-Country Snack Foods customer service department is available to take your orders or answer questions from 8:00am to 4:00pm (MST), Monday through Friday. Please call 1-800-433-3916 or (406) 362-4203. You can also contact us via email at customerservice@hicountry.com. Our office will be closed the following holidays: New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, and Christmas Day.

Packaging
For your convenience our meat snacks are packaged in resealable bags. Once opened, they should be consumed within 5 days for best flavor and quality. Our meat snacks have a shelf life of 1 year from their date of manufacturing. You can find the best by date printed on the seal of the bag or on a white sticker on backside of the package. Refrigeration after opening is only necessary on packages marked as such.

Substitution Policy
Pricing and product sizing may change without notice. Items may be discontinued without notice. Product substitutions may be necessary when products are changed from vendors outside of Hi-Country. If necessary we reserve the right to substitute items of equal or greater value.